Frequently Asked Questions

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What is a Website

A Website is the best way to put your business on the Web (WWW) for Information accessibility & communication to current or potential clients in respect of their geographical state. With your Web site, you can:

  • Attract customers and partners
  • Use your Web site to increase your sales and marketing efforts
  • Communicate information about your products and services
  • Take advantage of our custom templates, eliminating the need to have someone design Web pages for you.
  • Use Public and Private folders to exchange files with visitors
  • Post graphics, photos, and links to other Web pages

What are the benefits of a Website?

A Web site increases your sales and marketing efforts by establishing a cost-effective presence on the Web. You can utilize the site’s powerful communication tools to help reduce phone tag; lower long distance and conference calling fees; and dramatically increase the quality of your customer service and the visibility of your business.

How much does a Website cost? (A form to get basic requirement is needed)

Our website services are competitively priced. Since every project is different, we’ll need details about what you have in mind (Fill our Web Questionnaire), after which we’ll be happy to provide you with an estimate. Basically, we design & develop website in three major categories:

  • Simple/Corporate Size
  • Medium/Corporate Size
  • Enterprise Size

Prices are based on the categories above and this is communicated to the client via a proposal. If you require more information, please fill or Request Form or send an email to info@ennovate-tech.com

Please note that this service does not include the website Hosting or Domain Name Registration. To know about them, please click on the topic under FAQs.

What is the payment schedule?

On accepting our proposal and costing, an invoice will be sent to you on the payment structure. Payment is typically due in two installments:

  • 75% prior to commencement
  • 25% upon completion and uploading to web hosting site

For larger projects or longer time frames, payment structure could vary

How long will it take to develop my Website?

All of our web projects follow a clear & proven methodology, from conception to completion. Please click on Methodology to read further on this. Once the project has been awarded, a typical Website will take about four weeks. Larger sites may take longer, and smaller sites may take less time. If you need something in a hurry, there might be a rush fee.

How soon can we start?

We officially schedule projects upon receipt of the initial payment. Your content will also need to be ready to go by the dates agreed upon within our contract together. It’s common to have initial discussions about the project and agree on the information architecture (i.e. Sitemap) before scheduling the deliverables and time frame. Perhaps you want to get started on gathering your content now, even though you may not be ready to start on the Website project for a few months.

How do I update contents on my Website?

Updating your Web site is easy. We employ a technology called Content Management System (CMS Tool) for easy editing and updating of the website. This is fast and easy to use. With few clicks, you can edit, copy, paste, upload and save changes. The changes you made will now appear in your Web site. To read more on the CMS Tool features, please click on Products.

What type of Maintenance Service can I get for my Website?

Keeping your content fresh and up-to-date is an important part of managing your website. As part of our longstanding service in this industry, we provide three months free website maintenance and support to all our new clients upon project completion and go live.

We also provide on-going website maintenance services for existing clients at a fixed fee and payment can be made quarterly or annually.

If you require more information about our maintenance service, you can fill our Request Form and select Website Maintenance & Support and we will get back to you with more details

What about an On-Site Support Service?

Yes, of course. On request, we can provide you with a technical resource that will resume at your office to work on your website. The roles and duties of this resource will be agreed on in a signed contract and the fees will be clearly stated along with the payments terms. For more information, please fill our Request Form.

What type of Maintenance Service can I get for my Website?

We offer a 24 hour mission critical support service and this covers the following areas:

Support Description

Features

24 hours mission critical

Sole Technical Account Support Specialist

Ennovate  engineer will be assigned to an Account

Yes

Account Management Team

Ennovate will Assign an Account team to work with Access Bank. An account manager will be assigned for quarterly visits.

Yes

Ennovate  Support Method

Ennovate Develops Customized account plan that documents all installations.

Yes

On-Site Account Reviews

Ennovate  can provide a higher level of support through better understanding of the environment for deployment, business objectives and processes, via on-site account review meetings

Monthly

Site Activity and change management log

A technical incident and control log that details general changes to the Application configurations

Yes

Health Checks

Ennovate to conduct periodic on and off site health checks to monitor systems and advise on implementation of controlled patches and upgrades

Yes

Can I control access to certain areas of my Website?

Yes. You can password protect folders so that only certain visitors with a login and password that you assign can view and download files.

What is a Domain Name?

This is the name visitors or clients use on the web to locate your website. This can also be done on an Internet Search engine, such as Yahoo! or Google.

Having a domain name is very crucial, as this identifies & distinguishes your business on the web. To obtain a domain name, you need to decide & choose a suitable name and arrange to get it registered. We provide consultancy services in this area, so feel free to contact us for more details by filling our Request Form.

What is Hosting and how much does it cost?

This is a space on the web where a domain name resides to. All the information files & emails accounts are kept on this assigned space.

The cost of hosting is dependent on the size. We provide a minimum of 100MB at a token and this is renewed annually. Please note that larger size is available on request and is subject to additional cost. Feel free to get more details by filling our Request Form.

Why Choose Ennovate Technologies?

We are a Professional Web Service Provider with experienced staff to get the job done

What about an On-Site Support Service?

Yes, of course. On request, we can provide you with a technical resource that will resume at your office to work on your Solution. The roles and duties of this resource will be agreed on in a signed contract and the fees will be clearly stated along with the payments terms. For more information, please fill our Request Form on contact us.

Contact Us

Email: info@ennovate-tech.com
Telephone: +234 1 4041056, +234 80 2888 0513,+27 8342 33754
Address: 2nd Floor, Garnet Building
(CAPITALSQUARE)
Km 14, Lekki-Epe Expressway
Igbo Efon
101245 Lekki,
Lagos,
Nigeria

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